A diverse group of young people laughing.

Employment Opportunity

Youth Worker

Multiple Positions Available
Full Time (40 hours/week) contract ending December 31, 2025
Closing Date: July 22, 2025

The Calgary Bridge Foundation for Youth (CBFY) is a non-profit organization dedicated to empowering immigrant and refugee youth and families to successfully integrate into Canadian society. With a legacy of commitment and service, CBFY offers a comprehensive range of programs designed to address the educational, social, and psychological needs of newcomer youth and their families, ensuring a smooth transition into Calgary and fostering opportunities for their futures.

About the position:

The Youth Worker in the Neighbourhood Newcomer Engagement Settlement & Support Team (NNESST) cluster will engage children and youth in various group activities and arrange exposure to the community and surrounding areas to support the educational and cultural integration of clients and address their socio-emotional needs. This position will report directly to the Team Lead and will work collaboratively with the SWIS Worker/s, Youth Worker/s and other stakeholders in achieving their team activity targets and goals.

Duties & Responsibilities:

  • Client Support

    • Create connections and promote CBFY services in the school communities supported by the cluster.
    • Build rapport with and support clients with their settlement and integration-related needs employing a strengths-based service delivery and engagement approaches.
    • Address identified needs by educating clients on resources, services, and supports available in the system, and related processes.
    • Support youth settlement plans with clients where appropriate, as identified by SWIS Workers with identifiable tasks and appropriate referrals.
    • Collaboratively plan for appropriate programs as determined by the NNESST.
    • Develop, coordinate, oversee and implement educational materials and recreational activities to support client needs and share with colleagues contributing to knowledge and skill building and innovative practices.
    • Collaboratively support information sessions and group activities assisting the settlement and integration needs of clients and also building awareness with our partners in schools and the community.
    • Facilitate communication between clients, school staff and other stakeholders in the community that operate in the interest of newcomer children and youth.
    • Collaboratively support, plan and engage in summer camp programs.
    • Collaborate with Sr. Youth Workers, Team Leads, Research and Evaluation Specialist, SWIS Workers and other Youth Workers to plan, implement, evaluate and enhance delivery of lessons.
    • Guide participants through appropriate evaluation and survey processes.
    • Collect and enter data digitally to contribute to data analysis and reporting program offerings.

  • Administrative Tasks

    • Create, organize, and maintain accurate documentation on client data, service delivery, meetings, and other work-related activities using safe and appropriate tools.
    • Enter and submit data in our client data management system as directed.

  • Participation in Knowledge & Talent Development

    • Actively participate in group professional development/training opportunities organized by the agency.
    • Demonstrate diligence in exploring and using other continuous learning opportunities.
    • Positive attitudes to and active participation in feedback exchanges and coaching engagements.

  • Tasks/Responsibilities in Group Contexts

    • Actively contribute to group discussions.
    • Participate in committees and task groups supporting program and agency-wide projects or engagements of various natures.

  • External Engagements with Stakeholders

    • Represent CBFY in external meetings and collaborative engagements.
    • Promote CBFY programs and services and build awareness in the community around issues and challenges newcomer youth and their families face as well as their contribution to society.

  • Time Management

    • Punctuality at all work locations, meetings, events, and other commitments.
    • Timely submitting work related reports in all performance areas.
    • Timely responding to communications with clients, colleagues, management, administration, partners, and other stakeholders.
    • Managing scheduled time for commitments, which include service delivery, meetings, presentations, projects, etc.

  • Communication Within and Among Clusters

    • Information and resource sharing within the cluster and beyond using various communication methods.
    • Meetings – one-on-one and in a group setting.
    • Submit work related reports, challenges/issues, etc. to their team lead and CC others as needed.
    • Exceptions to this expectation may apply to matters of a sensitive nature such as grievances/complaints, personal health, family matters, and other cases where there is a need to respect privacy.

  • Reporting Items and Reporting Protocol

    • Periodic reports such as the monthly report.
    • Mileage and expense reimbursement claims.
    • Contributions to the Narrative Report as needed.
    • Basic knowledge of SWIS Working expectations.

  • Occupational Health & Safety

    • Ensure to take all precautions to protect the staffs’ health and safety.
    • Ensure that staff work in accordance with the legislation.
    • Ensure that staff are not subjected to or participate in harassment or violence.
    • Advise staff of all known or reasonably foreseeable hazards.
    • Report on OHS concerns.
    • Cooperate with any person exercising duty under legislation.
    • Comply with legislation.

The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required. Working hours will be 40 hours per week with varied start and end times as needed to meet programming needs.

 

Qualifications and Requirements:

  • Post-secondary education: Degree(s)/ diploma(s) in Social Work, Sociology, Psychology, Education, International Relations, or related disciplines.
  • 2 – 3 years of related work experience.
  • Advanced written and spoken English Language levels.
  • Have a strong strengths-based orientation to client service delivery.
  • Ability to work with immigrant families from diverse cultural and linguistic backgrounds in a culturally competent framework.
  • Knowledge and understanding of the settlement sector and issues relating to adjustment, transition, and journeys of newcomers to Canada.
  • Ability to work independently, take initiative and work collaboratively in a team environment.
  • Significant experience and working knowledge of Microsoft 360 Suite and Client Management System use.
  • Valid Class 5 Driver’s License; must have access to a vehicle in good working order.
  • Flexible to work during evenings and weekends as required.

Please click the link below to apply with your resume and cover letter including salary expectations. We thank all candidates who apply. Only those selected for an interview will be contacted. No phone calls please. The Calgary Bridge Foundation for Youth provides equal employment opportunity and encourages applications from all qualified applicants.

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