A diverse group of young people laughing.

Employment Opportunity

Youth Crisis Counsellor

Full time position (40 hours/week) 
Closing date: January 27, 2026

The Calgary Bridge Foundation for Youth (CBFY) is a youth-centered and family-focused non-profit organization dedicated to supporting the well-being of newcomer children, youth and families. For over 30 years, CBFY has fostered a welcoming and inclusive environment for newcomers by enriching them with the appropriate skills, information, knowledge and experience as they build a life in Canada. Since 1990, we have proudly helped tens of thousands of immigrant and refugee families settle in Calgary.

Our Vision: Newcomer children, youth and their families thriving in a harmonized, multicultural community
Our Mission: Champion the journey of newcomer children and youth
Our Values: Connection, Collaboration and Community

 

Job Objective

The Youth Crisis Counsellor position provides support to the NNESSTs (Neighborhood Newcomer Engagement Settlement Support Teams) by providing on-site crisis counselling and referral to clients.

Scope of Responsibilities:

  • The primary responsibility of the Youth Crisis Counsellor starts at the point of time the client has been assigned to a counsellor.
  • The Youth Crisis Counsellor is responsible for providing a service to clients that meets Social Work Standards of Practice and Code of Ethics.
  • Crisis Counsellors are responsible for understanding all internal protocols related to risk assessment.
  • Crisis Counsellors are responsible for completing intake duties on as needed basis.

 

Duties

Client Assessment and Support

  • Provide short-term crisis counseling with immigrant children and youth in school settings.
  • Conduct assessments, formulate and develop intervention as deemed appropriate by client and worker.
  • Provide appropriate referrals to clients.
  • Participate in training and ongoing staff development for outcome monitoring.

Intake

  • Complete intake duties on as needed basis.
  • Assess intakes according to Emergent, Urgent, Semi-urgent and Non-urgent criteria.
  • Referral and follow-up of intakes not assigned as required.
  • Maintain all data including stats and high-risk procedures and protocols pertinent to intake program.

Other

  • Supervise practicum students as needed.
  • Engage in on-going professional development including case conferencing, distributing resources to staff, connecting with community resources, and facilitation of in-services.

Meetings

  • Attend all staff meetings and report any pertinent information.
  • Participate in appropriate community meetings as required.

Skills & Qualifications

  • Documentation skills
  • Counselling skills
  • Analyzing information
  • Decision making
  • Research skills
  • Written and verbal communication
  • People skills
  • Resolving conflict
  • Connecting with children

The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.

 

Qualifications and Requirements:

  • Bachelor’s or Master’s degree in social work, psychology, counseling, or a related field.
  • Relevant experience working with immigrant populations, especially youth.
  • Current license, certification or registration required.
  • Previous experience with psychological aspects of care.
  • Second language is an asset.
  • Excellent organizational and time management skills.
  • Familiarity with professional and technical emerging knowledge.
  • Knowledge of immigration laws and policies.
  • Strong communication and interpersonal skills.
  • Empathy, cultural sensitivity, and the ability to build trust with clients.

Please click the link below to submit your resume and cover letter. We thank all candidates who apply. Only those selected for an interview will be contacted. No phone calls or emails please. The Calgary Bridge Foundation for Youth provides equal employment opportunity and encourages applications from all qualified individuals.

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